![]() ![]() We, at DEWA, our People of Determination’s team would like to keep in touch with you, and ready to receive your inquiries, please reach us on the below: You can communicate for below topics via WhatsApp 24/7: Our head office is located near the Wafi Mall in Dubai. In case of an Electricity / Water Technical notification, please use Smart Response or call us on 991 24/7.įor Technical Discussion, please use Technical Discussion Support.Įmail: Water technical inquiries, you may visit Al Quoz Sustainable Building.įor Infrastructure NOC inquiries, you may also visit Warsan Complex. If you want to send us any document, you can mail it to us on our mailing address:įor new vendor registration and general SRM inquiries, please contact the Supplier Relationship Management Department on:Įmail: purchasing tenders, tender submissions and SRM Portal support, please contact Contracts Department on:įor general contracts inquiries, please contact Contracts Department on:įor procurement inquiries, please contact Procurement Department on:Įmail: can contact the above departments from Monday to Thursday from 7:30am to 3:30pm and on Friday from 7:30am to 12pm (GST) We will respond to your query within 24 hours.Įmail: enables you to interact with DEWA call center agent 24/7 through live video and online chat. Our academy is located at Al Hudaiba, Street 7, Gate 14, Opposite to Umar Bin Al Khattab Mosque.Įmail: can communicate via Email 24/7. ![]() Starting from March 2020, DEWA's Customer Happiness Centers are open for self-service only, where you can contact our customer happiness agents through remote solutions and video call. DEWA has launched contact center to serve you even better 24/7. ![]()
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